Engineering · Product & Client Experience
Business Analyst · Product
You sit between the client and the engineers and make sure both are describing the same thing.
Experience
3–5 years
Location
Bengaluru
Level
Experienced
About the Role
You sit between the client and the engineers and make sure both are describing the same thing. Our work is bank-facing — lending, collections, payments, onboarding — so requirements arrive as a mixture of regulation, existing process and what somebody said in a meeting. Your job is to turn that into a document a developer can build from and a client will sign.
You report to the Product & Client Experience Lead and work directly with the delivery squads, the AI function and the client's own business and operations teams. This is a writing job as much as an analysis job. The BRDs and FSDs you produce go to banks under the NewStreet name.
Key Responsibilities
Own the BRD and FSD
Elicit requirements, write them up, walk the client through them and get formal sign-off. You own the document from first draft to signature.
Write testable acceptance criteria
User stories where 'done' is unambiguous. If QA and the developer can disagree about whether a story passed, the story was written badly.
Read the API contract
You should be able to open an OpenAPI spec, understand what a field means and spot that the client's process needs one we do not expose — without waiting for an engineer.
Wireframe the flow
Low-fidelity screens that settle a debate about the journey before anyone writes code.
Run change control
Scope changes get recorded, costed with the lead and re-agreed — not absorbed silently into the sprint.
Coordinate UAT
Test scenarios drawn from the FSD, client testers supported, defects triaged and tracked to closure.
Keep the product backlog honest
Feed what you learn on client projects back into the MiFiX.ai roadmap instead of letting every client become a special case.
What You Bring
- 3–5 years as a business analyst, with BRDs and FSDs that a client actually signed off — be ready to talk one through.
- Financial-services domain: lending, payments, collections or customer onboarding.
- Able to read an API contract unaided and reason about data flows between systems.
- Wireframing and process modelling — whatever tool, as long as it settles arguments.
- User stories with testable acceptance criteria as a working habit.
- Clear written English. Your documents go to banks.
- BE / BTech / MBA or equivalent.
What Would Be Great to Have
- SQL good enough to answer your own data questions instead of raising a ticket.
- Regulatory documentation — RBI circulars, KYC / AML process, DPDPA.
- UAT coordination for a bank go-live, including change windows.
- Exposure to AI products and a realistic sense of what a model can and cannot promise.
- Pre-sales support: scoping, effort estimation, responding to an RFP.
Sound like you?
Send your CV to careers@newstreettech.com. The subject line is filled in with the role code (NS-BAP-001) for you.
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